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Krul
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Post by Krul »

Has anyone else experienced trouble ordering from decks recently? I tried ordering but the automatic mail system doesn't reply and the order doesn't appear in my open orders list. I've tried mailing them but I didn't receive an answer yet.
cloutier wrote:
minimalwyte wrote:When does Digweed come in?
he comes in around 1994 and leaves around 2002.
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jaylun
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Post by jaylun »

I never had any trouble ordering from Decks.de
It worked fine every time..
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Krul
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Post by Krul »

yeah, usually I don't have any problems as well. This is the first time this happened :s .
cloutier wrote:
minimalwyte wrote:When does Digweed come in?
he comes in around 1994 and leaves around 2002.
Marcus Stork
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Post by Marcus Stork »

Yeah the Swedish Crown got a bit "shaky" and everything turned more expencive. :?
Themis
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Post by Themis »

The order appears in the "my open order" list after the decks team manually controlled if the vinyl is really there. so this could take a day.

you should have received an email like
Thank you for your order - Decks Records


Hello xxxxx,

We have got your order!
Wir haben Deine Order erhalten, sie wird schnellstmoeglich bearbeitet!

Your Order List:
================
1x yyyyyyyyyyyyyyyyyyyyy) | 1x:7.39 EUR | 7.39 EUR
excl Versand (postage)
maybe this email got lost in your spam.

this email is the only way to see if you have ordered something until the decks team adds your order manually to the "my open orders" site.
Last edited by Themis on Fri Apr 24, 2009 7:46 pm, edited 1 time in total.
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Krul
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Post by Krul »

Themis wrote:The order appear in the "my open order" list after the decks team manually controlled if the vinyl is really there. so this could take a day.

you should have received an email like
Thank you for your order - Decks Records


Hello xxxxx,

We have got your order!
Wir haben Deine Order erhalten, sie wird schnellstmoeglich bearbeitet!

Your Order List:
================
1x yyyyyyyyyyyyyyyyyyyyy) | 1x:7.39 EUR | 7.39 EUR
excl Versand (postage)
maybe this email got lost in your spam.

this email is the only way to see if you have ordered something until the decks team add your order manually to the "my open orders" site.
I checked my mail thoroughly, no mail from decks. :s

well, it's been 3 days now, so they should have seen it already. Like I said, I never had any problems before. The weird thing is that the order appears in my invoice list. But is nowhere to be found under open orders :s

guess I'll just have to wait till I get a reply from them. Damn I hope it doesn't take too long, that repress of Soulkaramba prolly won't last long :(
cloutier wrote:
minimalwyte wrote:When does Digweed come in?
he comes in around 1994 and leaves around 2002.
Themis
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Post by Themis »

maybe they dont have the vinyl? is it a pre sale?
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tone-def
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Post by tone-def »

Marcus Stork wrote:Yeah the Swedish Crown got a bit "shaky" and everything turned more expencive. :?
same thing happened to are pound.

i hate euros :x
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