UC-33 loses connection to live

db2 · Post by **db2** » Tue Feb 12, 2008 6:44 am

Anybody experience this? I'm quite sure I've heard about it before.

Does powering the machine off an external power supply rather than usb fix this problem?

kahl_s · Post by **kahl_s** » Tue Feb 12, 2008 10:36 am

probably something wrong with the usb-cable/connector on either the uc33 or the computer.

db2 · Post by **db2** » Tue Feb 12, 2008 3:14 pm

Thanks, I'll check about swapping the cables up.

I have the older model, before the UC-33e.

I remember some friends complaining about losing their connection during gigs and having to reset. I'm still waiting for some of them to pop online. I'll report back if I get more info.

Pretty annoying. If I unplug the box, plug it back in, and start stop live it pops back in about 50% of the time.

Also, has anyone ever seen live drop an audio channel? It shows the clip playing, the routing is right, the channel volume is up, and the CPU is far from maxed, but loss of audio. Start stop and it jumps back in. Weird and annoying!

fromkaraoketostardom · Tue Feb 12, 2008 11:58 pm

i had this problem playing live, i just put some little piece of cardboard in the usb plug (of the uc 33) , and since then it never happened again ! And i also always put some kind of little foam matress under my laptop to reduce vibrations on the hard disc. hope that helps u

clinc · Post by **clinc** » Thu Feb 28, 2008 10:10 pm

you might want to replace the cable for starters.

other than that, have you tried it with an external power connection?

Do other devices work okay when plugged into the same usb port?

tricky kid · Post by **tricky kid** » Tue Mar 11, 2008 7:50 pm

Maybe i can help.

One problem that might cause a disconect is XP.
Under device's there is a option(usb hub) to shut down the uc33. Just to save i tiny bit of power.

Unchecking this option helped me out.

Bastien · Post by **Bastien** » Fri Mar 14, 2008 1:39 pm

Hello, I had this probleme, my uc-33 sometimes loose the connection with my computer, It's problably due to the driver midi of your uc-33 witch is too hold,
on the m-audio site you can dowload the driver updated.
by, soory for my english !!!

isaaclevy · Post by **isaaclevy** » Wed Nov 19, 2008 5:12 am

anybody had any other kind of problem with this uc 33 e?
i read one realy bad review once about some overheathing and the knobs were crapy...but still so popular.

i want to get the bitstream but what is holding me is that i hear great things about it but the 33 e seams to be the favorite for live PA. why? maybe couse it is lighter?